Privacy Policy | ContractorsVault

1. Introduction

ContractorsVault ("we," "us," or "our") operates the website contractorsvault.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or engage with our services. By using the Site, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

When you fill out a form, apply for services, or contact us, we may collect:

Full name
Email address
Phone number
Company name and website
Business details (service area, revenue, capacity)
Any other information you voluntarily submit

2.2 Information Collected Automatically

When you visit the Site, we automatically collect certain information, including:

IP address and approximate geolocation
Browser type and version
Device type and operating system
Pages visited, time spent, and referring URLs
Cookies and tracking pixels (see Section 5)

3. How We Use Your Information

We use collected information for the following purposes:

Responding to inquiries and processing applications
Providing and improving our marketing services
Sending follow-up communications related to your inquiry
Analyzing Site usage and optimizing performance
Measuring advertising effectiveness
Complying with legal obligations

4. Third-Party Services

We use the following third-party services that may collect data on our behalf:

Google Ads & Google Analytics — advertising measurement and website analytics
Meta (Facebook) Pixel — conversion tracking and ad targeting
WhatConverts — lead and call tracking, marketing attribution
Calendly — appointment scheduling

Each of these services operates under its own privacy policy. We encourage you to review their respective policies for details on their data practices.

5. Cookies & Tracking Technologies

Our Site uses cookies and similar technologies, including:

Essential cookies — required for basic Site functionality
Analytics cookies — help us understand how visitors interact with the Site (Google Analytics)
Advertising cookies — used to deliver relevant ads and measure campaign performance (Google Ads, Meta Pixel)
Functional cookies — enable enhanced features such as scheduling (Calendly)

You can control cookie preferences through your browser settings. Disabling certain cookies may affect Site functionality.

6. Your Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

Right to Know — request disclosure of the categories and specific pieces of personal information we have collected
Right to Delete — request deletion of your personal information, subject to certain exceptions
Right to Correct — request correction of inaccurate personal information
Right to Opt-Out — opt out of the sale or sharing of your personal information
Right to Non-Discrimination — exercise your rights without receiving discriminatory treatment
Right to Limit Use of Sensitive Personal Information — restrict the use of sensitive data to what is necessary

To exercise any of these rights, please contact us at contact@contractorsvault.com. We will respond within 45 days as required by law.

7. Do Not Sell or Share My Personal Information

ContractorsVault does not sell your personal information in the traditional sense. However, certain uses of cookies and tracking technologies for targeted advertising may constitute "sharing" under the CPRA. You may opt out of this by contacting us at contact@contractorsvault.com or by adjusting your cookie settings in your browser.

8. International Visitors (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and object to processing. Our legal basis for processing is legitimate interest and/or your consent. To exercise your rights, contact us at contact@contractorsvault.com.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Lead and application data is typically retained for up to 36 months unless you request earlier deletion.

10. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will promptly delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: contact@contractorsvault.com
Phone: (855) 931-5323